NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SandSBW's avatar
SandSBW
Follower
May 04, 2019

Netgear Armor by Bitdefender Subscription

Several weeks ago I signed up for the free trial version of Netgear Armor for my RBR50 Orbi router.  Several days ago, I received an email from Netgear Armor offering at 35% discount on a subscription.  I bit the bullet and signed up, received an activation code, but have not yet submitted it (activated the subscription).  I have 67 days left on my free trial.  If I activate the subscription with the activation code, will that add on to the end of my free trial period, or will the activation end the free trial and begin the subscription?  If it ends my free trial, can I wait until the free trial period ends to activate the subscription (which I've alread purchased)?  None of this is explained anywhere.

6 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    May 09, 2019

    Hi SandSBW, activating it will end your trial but the activation code does not expire so you can use it at the end of your trial.

    • Orbi-Roc's avatar
      Orbi-Roc
      Luminary
      May 10, 2019

      Hi DexterJB . Just to make sure I understand this, an activation code is issued by Bitdefender upon purchasing Armor for USD 79/year. Based on your response to SandSBW , the clock doesn't start ticking on the one-year paid Armor subscription UNTIL IT IS ACTIVATED, not from from the purchase transaction date. So if I buy the Armor Netgear license today May 10th but only activate it on June 30th, my one year subcription will start from June 30th. Is that correct?