I have Orbi RBR40 with 2 Satellites, I have and Epson Workforce WF-2650, Epson XP-7100, Epson XP-6000, and Brother HL-L2360DW printers all attached wirelessly to network, all the printers have updated FW along with the Orbi, During the last two Armor Security scans all 4 printers printed the following:HEAD / HTTP/1.1Host: <printer IP>:9100User-Agent: curl/7.59.0Accept: */* OPTIONS * RTSP/1.0CSeq: 1User-Agent: curl/7.59.0 GET / HTTP/1.1Host: <printer IP>:9100User-Agent: curl/7.59.0Accept: */*other than disabling the security, is there a fix to stop the printing on all the printers? Thanks,Don Harriesvulcat@gmail.com

I found the solution -- turn Armor off! And if this isn't fixed before my 1-year free subscription, I( won't renew. Like everyone I'm waiting for a solution from Netgear that works.

I’m using an unreleased FW, what I can tell you is that a FIX is coming soon to the masses. It works great!

Since many customers (including me) are having this issue, maybe it would be more productive to just post the solution instead of privately messaging people; unless of course the solution involves comprimising the security of our networks, in which case it looks like a firmware update is in order.

NETGEAR is aware of this issue and the good news is that we have a fix under test. We are working on releasing the fix for Orbi and other Nighthawk routers soon.

DexterJB Can you please post the fix for this so we can all see it?

Network Printers Printing During Security Scan

74 Replies

Shiltzy00
Aspirant
May 12, 2020
RBR50 version v2.3.5.30 having the same issue that has been driving me mad since I bought the mesh. Prints during security scan and stops in the printer so when I go to print it starts on that sheet and wastes paper. Whats the fix??? I'm ready to go back to my old router. firmware version v2.3.5.30
- Adrian97c
  Apprentice
  May 12, 2020
  I’m using an unreleased FW, what I can tell you is that a FIX is coming soon to the masses. It works great!
erbabu
Aspirant
Jun 09, 2020
Hi

Running the latest firmware for R6900P router with Netgear Armor subscription. When is the new firmware getting rolled out for R6900P router to fix this issue of printing 3 sheets once a week?

Thanks
- Christian_R
  NETGEAR Employee Retired
  Jun 11, 2020
  Hello erbabu & garrettdigital,
  
  May you provide me with the model number of your router along with the current firmware version it's on.
  
  Thanks,
  
  Christian
  - erbabu
    Aspirant
    Jun 13, 2020
    Nighthawk R6900P
    Firmware Version
    V1.3.1.64_10.1.36
garrettdigital
Tutor
Jun 09, 2020
Still having this issue every week. Is there any way we can get the beta or unreleased firmware so we can get this solved until Netgear can release the firmware?
ptl4u
Aspirant
Aug 28, 2020

In this forum there are a lot of people, like me, wasting 3 sheets of paper every week! Does this seem normal? They do not care about their clients. This problem has been open for over a year and still not fixed for some!!! Obviously I will not renew Armor!. Hopefully more people like me will tire of their service and values.
Model: A7000 NightHawk AC1900
Firmware: V1.0.11.106_10.2.100
- garrettdigital
  Tutor
  Aug 29, 2020
  Actually, updating to the most recent firmware on my Orbi, solved the problem a few months back, finally. I hope that is true in your case as well.
- ptl4u
  Aspirant
  Aug 29, 2020
  Don't have Orbi, so that resolution will not work for me and I have the latest verson of the firmware.
  Model: A7000 NightHawk AC1900
  Firmware: V1.0.11.106_10.2.100
  - HBP3
    Initiate
    Aug 29, 2020
    I continue to have this problem. I have firmware version 1.5.0.48. I have three network printers so obviously this is wasting a lot of paper for no good reason. How can I get this fixed?
lamcarter
Aspirant
Oct 01, 2020
I have the CBR40 running FW v2.3.5.12 and I’m having these issues with the 3 sheets printing.

I’ve tried the Check for FW Update but nothing comes back.

How do I fix this problem?
- Christian_R
  NETGEAR Employee Retired
  Oct 02, 2020
  Hi lamcarter,
  
  There is a new firmware version available for the CBR40. Please refer to the link below.
  
  https://kb.netgear.com/000062197/CBR40-Firmware-Version-2-5-0-10
  
  Christian
  - lamcarter
    Aspirant
    Oct 04, 2020
    Is there a link for updating with iOS?
howardwaz
Aspirant
Dec 08, 2020
I keep getting the three page report. Happens on two Brother Printers every week for at least a year= about 300 pieces of paper! You promised a fix a year ago... Any progress?

HEAD / HTTP/1.1
Host: 192.... etc

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Network Printers Printing During Security Scan