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Forum Discussion
Network Printers Printing During Security Scan
I have Orbi RBR40 with 2 Satellites, I have and Epson Workforce WF-2650, Epson XP-7100, Epson XP-6000, and Brother HL-L2360DW printers all attached wirelessly to network, all the printers have updated FW along with the Orbi, During the last two Armor Security scans all 4 printers printed the following:
HEAD / HTTP/1.1
Host: <printer IP>:9100
User-Agent: curl/7.59.0
Accept: */*
OPTIONS * RTSP/1.0
CSeq: 1
User-Agent: curl/7.59.0
GET / HTTP/1.1
Host: <printer IP>:9100
User-Agent: curl/7.59.0
Accept: */*
other than disabling the security, is there a fix to stop the printing on all the printers?
Thanks,
Don Harries
vulcat@gmail.com
74 Replies
DexterJB Can you please post the fix for this so we can all see it?
Hi blairsimmons, the fix is currently being tested. We will provide an update on this thread once available.
Dexter
Im getting the same printing out
Get/ http/ 1.1
host:
user-agent: curl/7.59.0
accept: */*
and multiple other pages as well. Can anyone help with this?
I am having the same issue as many on your forums. Every time their is a scan, I am printing 3 pages of curl commands. This is wasting paper and ink not to mention money due to my ink subscription. Help is appreciated along with a permanent fix like preventing Armor from scanning select devices. Thanks.
Since many customers (including me) are having this issue, maybe it would be more productive to just post the solution instead of privately messaging people; unless of course the solution involves comprimising the security of our networks, in which case it looks like a firmware update is in order.
Laser printer connected with my orbi router is spontaneously printing pages with HEAT / HTTP/ 1.1
Host IP
User- Agent: Curl/7.59.0
Accept: */*
Need help to stop this
I would suggest following these directions to manually update to 2.5.1.8. It worked for me:
- Thanks- I will follow the steps over the weekend and confirm.
Thanks
Hi wamonite,
Glad to hear! Thanks for the update!
Best,
Christian
Hi Christian,
It seems I spoke too soon. While it certainly has decreased in frequency, my printer has just printed the offending HTTP requests after which point the app notified me it had completed a vulnerability scan, so the hotfix has improved but not fixed it. I can't even open the Orbi app on my iPhone 11 at the moment (it crashes after the FaceId - a separate issue I will shortly scour the forums for) so feeling quite underwhelmed.
Cheers,
W
For reference:-
HEAD / HTTP/1.1
Host: ...:9100
User-Agent: curl/7.59.0
Accept: */*
OPTION * RTSP/1.0
CSeq: 1
User-Agent: curl/7.59.0
GET / HTTP/1.1
Host: ...:9100
User-Agent: curl/7.59.0
Accept: */*
Hello wamonite, garrettdigital, & Vulcat,
I'd like for our support team to look into this report for further investigation. If you wish to be contacted, please send me a private message with your contact info and serial number.
Thanks,
Christian
- I’m having the same problem and I thought it was a printer issue with my Brother printer so I eventually got rid of the printer and got a new HP multifunction printer and I get the same thing. I’m using Armor on the Orbi and I don’t think the lack of security outweighs wasting 3 printed pages every week.
Contents of the printed pages.
Page 1
GET / HTTP/1.1
Host: 10.0.0.18:9100
User-Agent: curl/7.59.0
Accept: */*
Page 2
HEAD / HTTP/1.1
Host: 10.0.0.18:9100
User-Agent: curl/7.59.0
Accept: */*
Page 3
OPTIONS * RTSP/1.0
CSeq: 1
User-Agent: curl/7.59.0
Can someone please post a solution?
The IP address above is that of the printer.I'm using firmware version 2.5.1.8 and the problem has gone away. The firmware update is available on the Netgear website at https://kb.netgear.com/000061530/RBR50-RBS50-Firmware-Version-2-5-1-8
I don't think this is a "hotfix" but this version seems to have corrected the problem of those pesky 3 pages that print from network-attached printers. Mine haven't printed those pages since I applied this firmware. You might want to give it a try.
- Need this update for all models, I have RBR40.
My RBR20 has FW 2.3.5.26 and my 2 network printers still waisting paper...
Is there a solution for this model?KR Mumorex
I have the same problem. I pay annually for the armor service and my printer prints 3 sheets every week
So, if the fix is working, why not make it the current version?
Despite assurances of a fix for the printer printing three pages of useless information when an Armor scan is run, this is still happening. It is a minor nuisance, but it is inappropriate. When will it be fixed?
- **bleep**ing technical support embarrassment. are you hesitating me? Yesterday, like every Tuesday, I printed the 3 **bleep**ing sheets, you don't have firmware to solve it. and even say stupid things to customers who pay a subscription. I dare unsubscribe already.
Hi David,
This issue was fixed with the latest firmware update for your Netgear Orbi router.
Please follow the steps below in order to update to the last version:
https://kb.netgear.com/000058278/How-do-I-update-the-firmware-of-my-Orbi-WiFi-System
Have a nice day!- The issue will be fixed on the upcoming 2.5.xxx FW which is not slated to be released until May.
I can’t share anything else due to agreement.
I get tired, I deactivate Netgear Armor even having paid the subscription until August. Obviously I will not renew it.
In this forum there are a lot of people, like me, wasting 3 sheets of paper every Tuesday! Does this seem normal to you? They do not care about their clients, or nature ...
Hopefully more people like me will tire of their service and values.- New FW coming out this coming month.... I’m testing it now & it’s finally (after trying 3 diff FWs) works! No more printing (been 3 weeks so far).
