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Forum Discussion
leeraylebowski
Aug 08, 2025Aspirant
No password
I cannot log into my admin because I got this box of a friend who moved and cannot be tracked. I tried to reset but the power button being held only reboots it no matter how long I press it. Idk what...
CrimpOn
Aug 08, 2025Guru - Experienced User
While most electronic devices have a "Reset Button" which is inside the case and can be accessed by sticking something through a tiny hole in the case (labeled "Reset"), this product appears to have a different method for reset. (See page 68 of the User Manual)
https://www.downloads.netgear.com/files/GDC/AC797S/Aircard_797S_UM_EN.pdf
Notice the comment that Administrators have the ability to enable/disable the reset function. You may have a paperweight.