No way to cancel Armor

Question

Hello,&nbsp;I can't find a way to cancel ARMOR. There is NO Security in my app.&nbsp;&nbsp;&nbsp; Bit Defender Support &nbsp; &nbsp; no reply.&nbsp; &nbsp;customer.service@netgear.com &nbsp; &nbsp;&nbsp; no reply.I can confirm that ARMOR is active. I can see the end date in my account. I can get notifications from armor "you have new device". And the only way to get inside armor is clicking the notifications. Because I can't find security. Not is setting, not in dashboard.&nbsp;I'm using RBR50 UK version.&nbsp;Anyone can help me get rid of it.BTW, I do not think I have ever activate it, but I can see a one year subscription. And I can not see a bill from netgear or bitdefender.

SipA · Answer

I got reply today, after I make the post.

Netgear told me that ARMOR is canceled. But it still ON. Bitdefender is still blocking everything. It's ridiculous.

I have used Netgear for over ten years. And this will definitely my last one.

Blanca_O · Answer

Hi SipA

&nbsp;

Please send me a private message with your email address and device serial number.&nbsp;

&nbsp;

Regards,&nbsp;
Blanca&nbsp;
Community Team
&nbsp;

lejones · Answer

This isn’t a solution for people who no longer have their device. Netgear needs to provide customers a way to simply cancel on your site and view the status themselves.This smells like a scam

SipA · Answer

Just never go back to Netgear. They used to be good but no now.&nbsp;DNS request to netgear.com is the top one in my house. Btw, No.2 is google which only request half the amount.&nbsp;We are comparing the google, can you believe that?

Forum Discussion

No way to cancel Armor

4 Replies