Forum Discussion
ArunGupta
Nov 22, 2022Apprentice
RBKE 963 Netgear Armor subscription
Netgear website says that Netgear Armor 1 year subscription is included with RBKE963 system (1 router + 2 satellites). I purchased this system from Amazon about a month ago and Netgear phone app is showing that subscription is expired. Is it 1 year subscription or 1 month subscription? Does the website have inaccurate description?
Thanks,
The Amazon listing says 30 days. As Pooh would say, "oh, bother"
6 Replies
- CrimpOnGuru - Experienced User
ArunGupta wrote:
Netgear website says that Netgear Armor 1 year subscription is included with RBKE963 system (1 router + 2 satellites). I purchased this system from Amazon about a month ago and Netgear phone app is showing that subscription is expired. Is it 1 year subscription or 1 month subscription? Does the website have inaccurate description?
Thanks,
Can you please post a screen shot of that Netgear website page?
The Product Data Sheet for the RBKE963 includes:
The only place the word "trial" appears in in that footnote. The web site referenced, https://www.netgear.com/armor contains this:
My guess is that the intention is 30 days.
- CrimpOnGuru - Experienced User
The Amazon listing says 30 days. As Pooh would say, "oh, bother"