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Forum Discussion

scuba79's avatar
scuba79
Aspirant
Aug 12, 2021

Reenable Armor

I am trying to reenable Netgear Armor via the iPhone app but it keeps timing out and not turning it on.  Is there another way to turn it back on the router.

 

 

Any assistance in getting this reenabled is greatly appreciated

2 Replies

  • ChristineT's avatar
    ChristineT
    NETGEAR Employee Retired
    Oct 12, 2021

    Hello scuba79 ,

     

    Were you able to reenable NETGEAR Armor service? If not, we recommend submitting a bug report at your earliest convenience so we can dig into this further. To submit a bug please see the following instructions:

     

    How to report a bug on the Nighthawk App 

     

    Please let us know if we can be of any further assistance.

     

    Best,

    ChristineT

    • scuba79's avatar
      scuba79
      Aspirant
      Oct 12, 2021

      Yes, I got it reenabled but I had to reset the modem to factory default settings and redo all my personal settings to get it reenabled.