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Forum Discussion

pugcoin's avatar
pugcoin
Tutor
Nov 08, 2020
Solved

Circle 1st Gen App (2.1.10) arbitrarily blocking websites on RBR50 with 3x RBS50 (firmware 2.7.1.60)

Hi I upgraded our Orbi RBK50 system (2.7.1.60) and Circle 1st Gen (2.1.10) to latest firmware versions to address intermittent web disconnections. It has not fixed the problem. Disabling Circle fixes ...
Firmware
Troubleshooting
  • pugcoin's avatar
    pugcoin
    Nov 12, 2020
    Hi thanks. I did upgrade to the latest firmware 2.7.1.60 for the router and satellites. Bad connections with Circle enabled; works perfectly when disabled.

    I will try router factory reset.
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Nov 12, 2020

Hello users, 

 

I would recommend checking to see if your device is due for a firmware update. After a firmware update, you may try factory resetting the router and running through the setup assistant again along with reinstalling the Orbi/Circle app.

 

Christian 

pugcoin's avatar
pugcoin
Tutor
Nov 12, 2020
Hi thanks. I did upgrade to the latest firmware 2.7.1.60 for the router and satellites. Bad connections with Circle enabled; works perfectly when disabled.

I will try router factory reset.