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Solved
Circle iOS App Cannot Auth using PIN - SMS sends me a PIN that Won't Work
I recently updated my firmware on my R8000 that supports Circle. I got the iOS application, enabled Circle, setup all the devices and had great success with it for a few days. I made an adjustme...
I got in contact with Circle and one of their support people was kind enough to help me, even though they weren't required to.
The solution was to get another device that never had the Circle app or had logged in. I had an iPad that I had not used with the Circle App. Once I installed the Circle app on the secondary mobile device and log into my router, I found in the Circle App, under Manage -> Get Circle Passcode. and low and behold was a 4 digit PIN that had NOTHING to do with the SMS message that got me back into Circle on my other device.
I'm a bit confused as to why there are confusing and differing PINS that are needed. This should NOT require paying for support. This is a DOCUMENTATION issue.
Oh and I've read through and tried all the things in these articles and nothing has worked.
https://support.meetcircle.com/13575-setup-help/using-the-circle-app-lock-code
https://support.meetcircle.com/13575-setup-help/passcode-never-received
The last link has the following instructions which I followed,
"If you have forgotten the lock code, the only way to remove it is to uninstall the app from your device, reinstall the app, and reauthorize that app through a passcode."
I have uninstalled the app like 10 times, re-authenticed with my router using username and password and it immediately asks for a PIN after that which still does not work.