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Forum Discussion
Solved
Circle time zone messup ?
Hi.
My kid was complaining that her internet access was shutdown while it shouldn't have been.
I noticed that the logs were off by 1.5 hours so I double checked the timezone setup on the R7000 it...
Thanks for your help.
It turned out to be related to the authorization of a new phone on which the time was not set correctly, as explained in https://support.meetcircle.com/hc/en-us/articles/115001381952-How-Do-I-Set-Circle-s-Timezone-Settings-
I re-installed circle on said phone, and re-authorized it while the time was set properly. It fixed the problem.
Hi Francozen,
Welcome to the community!
1. Have you tried doing a quick power cycle (turn off and on) on the router?
2. Have you tried disabling and enabling Circle?
Dexter
Community Team
Thanks for your help.
It turned out to be related to the authorization of a new phone on which the time was not set correctly, as explained in https://support.meetcircle.com/hc/en-us/articles/115001381952-How-Do-I-Set-Circle-s-Timezone-Settings-
I re-installed circle on said phone, and re-authorized it while the time was set properly. It fixed the problem.
Hi,
Thank you for the update and confirmation. Glad to know you got it working!
Dexter
Community Team