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Forum Discussion

murphjo's avatar
murphjo
Initiate
Jan 03, 2018

Disney Circle goes offline everyday

I know I am not only one that has this problem and it looks like there was a possible answer but it was done with PM. (Please post answer to the forum).

 

Why is the Circle App on my R7000 going offline and then online everyday?

Apps

3 Replies

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Mar 02, 2018

      Hi murphjo and Thomas360,

       

      1. What is the firmware version of your router?

      2. Have you tried resetting the router?

      3. Does the issue persist on all your devices?

       

      Regards,

       

      Dexter

      Community Team

      • murphjo's avatar
        murphjo
        Initiate
        Mar 03, 2018

        1. What is the firmware version of your router? V1.0.9.18

        2. Have you tried resetting the router? Yes

        3. Does the issue persist on all your devices? It is not device specific. It is at the router level.