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Forum Discussion
stevepixels
Nov 05, 2018Guide
Disney circle passcode reset text not receiving
Got a new iphone and didnt think anything about signing out of circle on old phone which has now been reset. Trying to get myself back into my circle and ask for text message to send code but nothing...
Christian_R
Aug 12, 2020NETGEAR Employee Retired
Hi rgrajan,
I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.
Name:
Email:
Model Number:
Serial Number:
Thanks,
Christian
higgs02
Aug 24, 2020Aspirant
My Circle 1st Gen app freaked out this morning, acting like I don't have a premium subscription (which I do), and the router is blocking my kids' school websites. So I uninstalled Circle 1st Gen and re-installed but now I can't get back in because it's asking for a PIN and I've tried all that I ever use but nothing works. So I say I'm the only admin and it says it's sending me a text but I never receive it.
Help!
Thank you!
- higgs02Aug 26, 2020Aspirant
Not sure what's going on here, but I had included my info in my post (email, model, serial number) but now it's not there. And I didn't remove it. And I haven't received any info on how to reset my PIN and I'm still locked out of Circle.
Christian_R Did you get my info? Can you help please help me?
Thank you!