NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Disney circle passcode reset text not receiving
Got a new iphone and didnt think anything about signing out of circle on old phone which has now been reset. Trying to get myself back into my circle and ask for text message to send code but nothing...
Hi all, and especially to Netgear Support!
I switched phones, and did not keep the old phone, and now I have the same problem as everyone else. I am the only admin, do not have my 4-digit passcode, and am thus locked out of my Circle for Orbi. Please help, because I would really prefer not to have to reset everything! I can DM the info needed once an admin or Support person contacts me.
DexterJB ChristinaM Christian_R
Thank you!
Hi
Circle locked me out for the second time and my PIN (which I reset on here) seems to no longer be valid - and of course I can't change any of the details - I'll DM the person who solved it last time but surely a loooooooooong running community message is not the best way of solving this ?
Cheers
Andy
- Hi, unable to login to circle. I’m the only admin but I never receive the code. Please help
Contact Circle support, Got back to me within the hour with code and all working now
Still waiting for netgear support
I'm still waiting - but I may disable it and I'm not sure how that helps Netgear - especially in the long term when I upgrade to another vendor ?
Contact Circle support. Not Netgear
Circle support will reset passcode for you. Netgear support will never get back to you
just because of phone reset, users have to either reset router or find a random person to help, that has to be the most stupid, moronic solution design i've ever seen!
kudos to disney circle team!