I recently purcahsed a new iphone, and after setting up the new device, the Circle App is requesting a passcode before I can use it properly. I am the only admin on the account, and despite several requests for the app to send me a new passcode I haven't received anything. As a result I can't access any of the information, nor manage any devices on the service. I'm using an Orbi RBR50 setup. Can you/someone help?

Hi mathtalfan, Welcome to the community! I have sent you a message. Please check your inbox. Regards, Dexter Community Team

Disney Circle Passcode | NETGEAR Communities

DexterJB
NETGEAR Moderator
Nov 20, 2018
Hi mathtalfan,

Welcome to the community!

I have sent you a message. Please check your inbox.

Regards,

Dexter
Community Team
- rao24
  Aspirant
  Nov 30, 2018
  DexterJB wrote:
  
  Hi mathtalfan,
  
  Welcome to the community!
  
  I have sent you a message. Please check your inbox.
  
  Regards,
  
  Dexter
  Community Team
bpacqu0
Aspirant
Nov 26, 2018
I recently purcahsed a new Netgear router with Circle and after setting up the new device and the Circle App on my Samsung Galaxy (to the point where I was about to decide whether to purchase the Premium Circle service), it is now is requesting a passcode before I can use it properly. I am the only admin on the account, and despite several requests for the app to send me a new passcode I haven't received anything. I live in Australis. As a result I can't access Circle and if I do it pauses the router each time.I'm using an Nighthawk R7000P router. Can you/someone help please?