Forum Discussion

Initiate

Aug 10, 2018

Disney Circle

We have used Disney Circle for quite awhile, but recently we have been unable to connect via the app when not connected to the home WiFi network. This is quite frustrating when trying to adjust usag...

Apps

DexterJB

NETGEAR Moderator

Aug 14, 2018

Hi cedarstilts,

Welcome to the community!

The links below may help out.

https://support.meetcircle.com/hc/en-us/articles/115001381031-Can-I-Manage-Circle-When-I-m-Away-from-Home-

https://support.meetcircle.com/hc/en-us/articles/115003203792-I-m-Having-Trouble-Managing-Circle-Away-From-Home

Regards,

Dexter

Community Team

DexterJB

NETGEAR Moderator

Aug 15, 2018

Hi cedarstilts,

I have sent you a message. Please check your inbox.

Regards,

Dexter
Community Team

dj06482
Aspirant
Jan 05, 2019
I'm having the same issue, I've been unable to manage Circle remotely for months. I would appreciate some help from the support team, as I feel the product and its features were misrepresented. Right now the Nighthawk app and Circle are not working at all (Circle is unable to connect).