Help! Circle on Orbi is not working

hi, 

I recently bought a new iphone. circle on orbi was working until I got iphone 16. 

Now Circle app it unable to connect. Circle keeps looping me into enable circle screen. 

I had circle on netgear and had subscribed to circle app for additional $ a month using my apple account. 

I have rebooted my modem (netgear nighthawk)/ router (rbr20), reinstalled the app. Nothing seems to be working.

Netgear wants me to connect with circle support and circle support is kicking me back to Netgear.