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Netgear Genie - Parental Control (OpenDNS) Not working
I really could use some help with how OpenDNS works with netgear routers.
First, there were some firmware issue where it did not work properly using Genie app. I thought they fixed that...but fran...
Their latest firmare fixed the issue with parental controls.
Hi luterguy,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
I had to use old firmware as latest firmware update breaks LPC. This is ongoing problem with this nighthawk router and your firmware updates. I dont understand how you released break LPC. It makes me mad and not want to support netgear.
Their latest firmware update fixed the Parental controls issue.
Netgear support called me and we tested both old firmware and latest to prove that it was cause and new version was the fix. Support was great.
The problem I have is that when I bought this router... I had to tell them about this issue (breaks parental controls). I worked with tech support and after many hours ....got the right person who put some beta firmware on router to fix it. I told him I was afraid that the issue would creep back and it did with one of the later firmware versions.
So the fix is now in the latest released firmware so hopefully it will be fixed for good. However, what bothers me is that I paid a lot of money for this router...and have spent way more time with their tech support trying to show/fix their product only to get bitten by it twice.
Their latest firmare fixed the issue with parental controls.