NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
chewei55
Oct 03, 2025Aspirant
Not receiving code for my circle after move new phone
I have a new phone and I’m trying to set up my Circle application. I am trying to get a new code sent to me but the SMS message never arrives. I have no clue where it’s being sent. How can I get this...
FURRYe38
Oct 03, 2025Guru - Experienced User
- chewei55Oct 03, 2025Aspirant
This doesn't help.
I am using Orbi not circle hardware.
Just simply need a code to login my paid subscription. How come Netgear make this so complicated?- FURRYe38Oct 03, 2025Guru - Experienced User
Which Orbi model system do you have?
Circle was meant for Orbi, Orbi AC series. However became Smart Parental Controls later on.
You'll need to contact NG support and ask for help there. All that is beyond forum help.