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Forum Discussion
f1dad
Sep 28, 2017Tutor
Reduced bandwidth with Disney Circle
I tried enabling Circle with Disney. I have seen a 30-35% drop in bandwidth when in use. If I switch back to using OpenDNS performance reverts to normal levels. Anyone else noticed this? I am run...
ElaineM
Oct 04, 2017NETGEAR Employee Retired
Welcome to the community, f1dad
Did you reset the unit after updating to the latest firmware?
How many devices are connected to the router?
Can you provide your network setup?
Are you testing the speed through wired or wireless connection?
- f1dadOct 06, 2017Tutor
Hi @ElaineM,
By reset do you mean power cycle? I didn't do anything other than let the firmware update complete as normal.
I have 14 wireless and 3 wired devices connected to the R7000. I have a EX7000 extender connected to the R7000 and my test machine is actually connected to the EX7000 (along with 4 other devices). So, PC --wired--> EX7000 --wireless--> R7000 --wired--> Cable modem.
Works well and I get a consistent 200 Mbps using OpenDNS as I write this. Switched to Circle again just now to retest and still get 125 Mbps.
Rych
- DexterJBOct 17, 2017NETGEAR Moderator
Hi f1dad,
I believe Elaine was referring to a factory reset which we recommend after updating the router's firmware. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/9665
1. Does the issue persist on devices that are connected straight to the router?
2. Does the issue persist on all your devices (wired and wireless)?
3. Does the issue persist on both bands (2.4GHz and 5GHz)?
Regards,
Dexter
Community Team