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AmniClave's avatar
AmniClave
Follower
Sep 22, 2025

This is a known issue with Circle’s certificate on the CBR750

This is a known issue with Circle’s certificate on the CBR750. The “20-year validity” makes browsers/devices flag it as untrusted. The quick workaround is what you’ve already done (toggle parental co...
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FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 23, 2025

FYI, Circle feature has been discontinued.

https://kb.netgear.com/000063022/Support-for-Live-Parental-Controls-ends-April-1-2021

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-Pass-Code-Help-and-Information/td-p/2192590/jump-to/first-unread-message

 

 

NG has moved to using Smart Parental Control feature for NG routers. 

https://kb.netgear.com/000063635/How-do-I-get-help-with-my-NETGEAR-subscription-service

 

 

AmniClave wrote:

This is a known issue with Circle’s certificate on the CBR750. The “20-year validity” makes browsers/devices flag it as untrusted. The quick workaround is what you’ve already done (toggle parental controls), but the real fix will need a firmware update with a new certificate from Circle/Netgear. Best step: open a support ticket with Netgear so they can escalate to Circle Labs — they’ll need to push an updated, trusted cert in the next firmware.