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Forum Discussion

jjpank's avatar
jjpank
Tutor
Sep 03, 2020

Why No Circle for RBR750 or other Wifi6 Routers??

I've had my RBR750 for months now, and there still is no word on an implementation of the Circle app for it.  It was an expensive router, and i thought it would come with that feature right out of the box when I bought it.   I thought for sure it would come with parental control features, but it is worthless for any of those features without the Circle app.  

 

Can anyone on the Netgear or Circle team tell us if this will EVER be available?  

68 Replies

  • I reached to this post while searching for a solution to integrate Circle to Orbi after the upgrade from rbk050


    I'm disappointed that still no solutions came out yet since a year+ ago.
  • Just bought and set up my RBR750. I could not believe it doesn’t have Parental Controls or a way to use Circle 1st Gen. Spent $500 so that I could get the best of both worlds, but nope. Great performance but not worth $500 for just a router. Over a year of complaints and silence or false promises from NG. Unfortunately I will be returning it tomorrow and get something with decent Parental Control.
    • svusa's avatar
      svusa
      Initiate

      I agree with you completly. $500 router and no parent control. I can not believe it.... I'm returning it back to Costco tomorrow. NETGEAR if you are reading this, get the damn parent control on the wifi router. We all have grown up now and have kids. 

  • Con job on these RBR750s. Plasters parental controls all over the site but then isn’t here. Can we get a timeline or should I just return?
  • Folks, if I can offer some advice, Amazon has a 3 band mesh router with more capabilities like parental controls and it's in the same price range. Return your Netgear if you can, it's not worth going against the grain here. Also, if you can't return it, start calling them, they are obviously not monitoring this thread, or maybe they don't care, but a call will probably get you further.
    Finally, my message to Netgear, who do you think buys a router that covers a 7000 Sq foot home? A single guy in an apartment or a family man/woman with a big house? The lack of parental controls is a shame and a total disregard to your target audience. I still have this product in a box in the attic, if the community supports it, I can post a video in the social channels destroying the router and antennas like in the Office Space movie, maybe then they'll take notice.
  • Well Now I feel like a real fool for trusting Netgear. I just purchased my Orbi Mesh RBR750 set up and worked for a few days to get all my devices and smarthome back online only to find I cannot use Circle on this device. Yes Netgear I did get the Survey on Circle and your proposed new parental tools, however that does me no good now! Very Disappointed. I have been using Netgear devices, routers and cable odems instead of the cable Co stuff for years and have enjoyed pretty good sucess. My Nighthawk router 5G radio was staring to go and I did my homework on a replacement. The Mesh network and speeds are wonderful, but we have 3 Children of various ages and I need to control their devices.  Might just have to dump my Netgear devices and go back to the drawing board or even worse use the Cable Co stuff. It allows device control at least.  Let's go Netgear get it together.

    • svusa's avatar
      svusa
      Initiate

      I returend mine yesterday, and buying eero. It is on sale part of Prime Day deals. It does come with Parent Control and Profiles

       

      sorry Netgear... too bad you don't have parent control features. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      I believe coming very soon to the 7 series Orbis:

      https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Parental-Controls-missing-on-RBR850/m-p/2088137/highlight/true#M4573


      wwbobski wrote:

      Well Now I feel like a real fool for trusting Netgear. I just purchased my Orbi Mesh RBR750 set up and worked for a few days to get all my devices and smarthome back online only to find I cannot use Circle on this device. Yes Netgear I did get the Survey on Circle and your proposed new parental tools, however that does me no good now! Very Disappointed. I have been using Netgear devices, routers and cable odems instead of the cable Co stuff for years and have enjoyed pretty good sucess. My Nighthawk router 5G radio was staring to go and I did my homework on a replacement. The Mesh network and speeds are wonderful, but we have 3 Children of various ages and I need to control their devices.  Might just have to dump my Netgear devices and go back to the drawing board or even worse use the Cable Co stuff. It allows device control at least.  Let's go Netgear get it together.