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Forum Discussion
Jawnoble
Nov 07, 2017Aspirant
34 character system generated admin username for R7000
I ran through the set up program I got . xxxxxx is where I've replaced the actual text , so I'm not broadcasting my passwords. But Look at the Admin Username. ! Trust me I did not create this. ...
Jawnoble
Nov 07, 2017Aspirant
Yes I can login in through a broswer, but I would like to use the app. The app's login screen won't allow the user name to be changed., so i can't login with a name other thatn admin.
DexterJB
Nov 28, 2017NETGEAR Moderator
Hi Jawnoble,
1. What is the firmware version of the router?
2. Have you tried resetting the router?
Regards,
Dexter
Community Team
- JawnobleNov 28, 2017Aspirant
Hi Dexter,
firmware is V1.0.9.12_1.2.23
I've rebooted, but not reset. How do I do that?
Thanks, Jon
- DexterJBNov 29, 2017NETGEAR Moderator
Hi Jawnoble,
You can check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
- DexterJBJan 23, 2018NETGEAR Moderator
Hi Jawnoble,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team- JawnobleJan 23, 2018Aspirant
Hi Dexter, thansk for the folow up. Username went back to admin after a factory reset. Everything back to normal. Thanks.