NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ricktig
Apr 06, 2021Follower
AC1750 R6400 - Nighthawk Android app won't log in after factory reset
Factory reset router due to cable company issue. The router hadn't been reset for several years and was working fine before the issue. It connects to the cable modem now and passes internet traffic. I can log in via an ethernet cable and a Windows laptop with the password I'm using on the Android Nighthawk app. Unfortunately the Android Nighthawk app returns this error when logging in using admin - Login timed out, please try again. If this issue persists, try rebooting your device. I've restarted the device and the error persists.
Router: AC1750 AC6400
Android: Version 11
Nighthawk App: V2.8.6.1417
1 Reply
Sort By
- Christian_RNETGEAR Employee Retired
Hello ricktig,
May you reinstall the Nighthawk app and let us know if that helps.
Christian