NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jonathanwayne77's avatar
Sep 14, 2025

Admin credentials

when i login on my phone to the app, it tells me login Required, and its asking for "admin credentials" what does this mean?

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    The Nighthawk and Orbi smartphone apps require two different sets of credentials:

    • The app itself requires the Netgear login (typically email/password.  same as used to access the Community Forum)
    • At least one time, the app will ask for the router web administration credentials, which are "admin" and the password set when configuring the router. (the default value was "password" and the user was badgered into changing it into something more secure.)
      After the user has entered these web administration credentials, the app usually never asks for them again.