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Forum Discussion
Admin password
I have tried and tried to use my app but I cannot get passed the admin password. I have tried to reset using the instructions given and it will not go passed my security questions. The continue button is missing on my laptop but I can get to security questions on my phone but then it just stops. Please help. I cannot update anything and cannot use my app at all.
4 Replies
Which app? Where does this "phone" come into the picture?
I see no indication that the EX7000 supports mobile apps.
In general, WiFi Access Points work through the browser interface.
Take us through what you are doing and where it goes wrong.
If you visit the support pages:
you can feed in the model number and find all the documentation for your hardware.
- I am doing exactly what the instructions on the application says to recover or change the admin password on laptop and my phone.
- Is the a phone number to contact to get this resolved?
Carlarw wrote:
Is the a phone number to contact to get this resolved?Netgear does not do phone support. You can get them to call you if you register your device and then start a support request on MyNetgear.
Your screen shot tells me nothing much. What does it come from?
How about answering some of my earlier questions?
I see no sign that the EX7000 supports any mobile app.
If that really is what you own, you might get better and quicker replies, and find other answers, over in the appropriate section for your device:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
