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I4Y's avatar
I4Y
Follower
Dec 31, 2020

App having trouble identifying router

It eventually connects but the problem persists. This didn’t happen previously. I’m using iPhone 7 Plus iOS 14.3
Apps

2 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 06, 2021

    Hello, 

     

    May you reinstall the Nighthawk app and power cycle your router.

     

    Christian 

  • schumaku's avatar
    schumaku
    Guru
    Jan 06, 2021
    I4Y wrote:
    It eventually connects but the problem persists. This didn’t happen previously. I’m using iPhone 7 Plus iOS 14.3

    Local Nework access permission gratend to the Netgear Mobile App?

     

    Something that hits my eye is the VPN indicator on your status bar - cloud this have an impact?

     

    Uninstall and re-install the App again of the issue persist.