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Forum Discussion
Blocked device gets unblocked
HI,
I have a nighthawk 7000 router, I am using Genie with Access control turned on. I sucessfully block some devices from accesing the network. Somehow the Devices get un blocked with out me doing it. I use this to block my kids phones and or computer. This is done by device and child. How can I ensure that once a device gets blocked, it stays blocked until I unblock it.
Thanks for any help
Larry
5 Replies
Hi Lbnaz,
Make sure that they do not have access to the router's admin page. You can do that by setting your own router password other than the default password. Also, if they have access to the device that you are using to manage the access control, make sure that you logout of it on the NETGEAR Genie program or app.
Regards,
Dexter
Community Team
I am pretty sure they do not have access. This also happens on my sons Chromecast. The chromecast gets unblocked almost imeadiatly, faster than he could even log on if he was even able to. I never use the default password, this is the first thing I change. I would also change the user name from admin but it doesn't allow it. I can change the password again for a test to see what happens. I highy doubt they have access. I run genie on my phone, my PC and my wifes phone. I'll try doing some test to see I can replicate the problem. Is it possible that resetting the wifi connection would do this?
Thanks for your help
