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  • michaelkenward's avatar
    michaelkenward
    Guru
    May 15, 2018
    Filmman586 wrote:

    Hello,

     

    I try to access my router through the netgenie app ...

     

    Which one? Android? iPhone? Desktop (PC/MAC)?

     

     

    I cannot access my Wifi Settings

     

    Use a browser?

     

    There is a manual for the R7300DST somewhere at the end of this link:

     

    >>>>> R7300DST | Product | Support | NETGEAR <<<

     

    See page 31.

     

    What firmware version do you have on the R7300DST? A number is more useful than any "the latest" guesses. It may not be by the time people read this, and there can be newer versions, or "hot fixes", that do not show up in the browser interface.

    • Filmman586's avatar
      Filmman586
      Aspirant
      May 15, 2018

      I can't access through either the PC or the iOS app. I can in a browser but not through any of the apps.

      Firmware version: V1.0.0.62_1.0.21

      • michaelkenward's avatar
        michaelkenward
        Guru
        May 15, 2018

        Without explaining what you are doing and where it goes wrong, we will not get you much further.

         

        For examples, what does "can't access" mean?

         

        It rejects a password? Sits "thinking" but goes nowhere?

         

        Is this local access, connected to your own wifi, or remote access going through an internet connection?