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Forum Discussion
CAX80 - configure network problems
I bought a CAX80 yesterday and I've had nothing but problems with it since I brought it home. * The first time I set it up, I used the mobile app to set a new network name, network password, and ...
Is this on a Apple devices? If so, Be sure what WiFI Private IP address is disabled and Local Network is enabled under the phones settings for the NH app:
The devices that connect to the network are:
Desktop computer running Windows 10 (this is the one that can't get on to Steam/Discord)
Desktop computer running Windows 11, which seems to be having no problems
Samsung Galaxy S10 phone, which also can't connect to Steam/Discord via the CAX80 but can connect using mobile data
Hope this helps.
Are the PCs wired or wireless connected to the modem?
If Windows 11 PC is working and Windows 10 isn't, I would review all networking settings on this PC and compare with the working PC settings.
Do you have any Armor or Parental controls enabled on the modem?
After a factory reset, ALL devices should have good internet access out of the gate.
What does the status show for Internet on the basic tab of the modems web page?
Please post a copy and paste of the modems connection status page.
The desktop machines are connected via wifi. But now the Windows 10 machine is randomly dropping the wifi connection, and the Windows 11 one can't connect to Discord or Steam.
I never had problems like this with any other Netgear product I've owned. I'm not going to keep a modem that I have to keep fighting with just to be able to talk with my friends and play my games. I'm taking this back to exchange it for something else.
Thank you for trying. I appreciate the help. 🙂