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Forum Discussion
Solved
CDI-API-FAIL error
the netgear nighthawk app just stopped working... Device Manager won't load, i keep getting the same error OVER AND OVER again. CDI-API-FAIL
My router is online, the devices are accessing the internet, but I can't go in and do WHAT I'M PAYING TO DO!!! I can't assign profiles, etc. I'm paying for these features and they DON'T WORK.
It's a Nighthawk AX5 5-Stream AX4200 WiFi Router (RAX43)
I want this fixed, but rather conveniently, my support lapsed about 3 weeks ago. The Nightgear app has ALWAYS been horrible. You'd think a company like Netgear would do better. But no. The app is so painfully slow, taking almost 8 minutes just to shut off/on guest wifi, for example. Everything takes forever to load. i need help!!
We've been seeing it a lot more as apple has been defaulting to the icloud relay and private mac/ip address setup.
If its working, you can mark it solved so others aren't still trying to fix it.
(yes the app is slow. I'm not really a fan of it and i mainly use the browser)
3 Replies
What version is it?
Is this an ios app or android?
if its ios, make sure private mac/ip address is disabled along with icloud relay.thank you!! that did the trick...
what's weird is that this only just happened in the last few days...
The app really could use some improvement, it's soooooo slow.
We've been seeing it a lot more as apple has been defaulting to the icloud relay and private mac/ip address setup.
If its working, you can mark it solved so others aren't still trying to fix it.
(yes the app is slow. I'm not really a fan of it and i mainly use the browser)