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Forum Discussion

dlucas10's avatar
dlucas10
Follower
Nov 04, 2017
Solved

Circle loses Premium

Hello! I have the Circle setup, and it seems to have lost the premium features. When I’m in the Circle app, and I restore iTunes purchase it says it can find the subscription but when I look in iTu...
  • WaterlooStu's avatar
    WaterlooStu
    Apr 13, 2018
    Turns out I had an active Circle GO subscription, instead of an active Circle Netgear Premium subscription ( I don't remember exactly when I started Go, but might have been on initial setup of the Circle app). The 2 subscriptions aren't hard to confuse with each other in the Google Play app. Anyway, when I re added the Netgear premium subscription all the normal functionality came back.