NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

marekproc's avatar
marekproc
Aspirant
Dec 07, 2021

Circle profiles gone

Hello

 

My Circle profiles just disappeared. I performed a Circle Profiles backup and it appeared successfull. However, few minutes later I realised that the Circle profiles are gone instead. The app on my phone says that the last backup was performed in April and when I try to use that backup to restore the profiles, it says "Restore failed!".

 

My setup is Orbi RBR50 router with three satellites. Firmware version is 2.7.3.22.

This is not the first time it happened to me but so far I was always able to use the backup. Also I can see other discussions in this community reporting lost Circle profiles. Not very reasurring.

 

Anybody any idea what to do please?

 

Marek

 

3 Replies