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Forum Discussion

theedge21's avatar
theedge21
Tutor
May 23, 2021

Device manager not displaying devices

Whenever I access my router from the nighthawk app (on my android), I'm not able to see my devices from the device manager. When you select it it seem to open a Parental control page and it display "...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 26, 2021

Hello theedge21, 

 

May you confirm your router model and the router firmware version you currently have installed.


Thanks,

Christian 

theedge21's avatar
theedge21
Tutor
May 27, 2021

It is RAX43 

Firmware 1.0.2.82_2.0.50

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 03, 2021

    Hello theedge21,

     

    Thanks for the details. We're hoping to release a new app version for Android soon. Please stay tuned!

     

    Christian 

    • theedge21's avatar
      theedge21
      Tutor
      Jun 03, 2021

      would it be possible to update this thread when the android build is ready? just so that im nofitied.. Im guessing there no time line you could share right?

    • AusTx's avatar
      AusTx
      Aspirant
      Apr 09, 2022
      I have an MR60 mesh with a satellite and for some reason, my nighthawk app no longer shows my connected devices. I get an error message every time I try to view the connected devices. I have the iPhone app. My device firmware and the app software are both up to date. What is the issue?