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Forum Discussion
Devices on my network stuck in Bypass login but I have no bypass login account
Hi all, Thanks for reading. I had Parental controls working fine for a year. Now disaster. The router has changed the access level of a number of devices on my network. It has set a number of the...
I am having the same situation. All my devices are showing bypass login so I can not change them. This is very disappointing as LPC was one of the reasons I purchased this unit. I have also seen other recent posts about LPC bypass issues - please fix.
I am on most current firmware 1.0.7.2 - I am running most recent Genie version 2.4.32. Also it is not feasable nor possible to load the Genie software on all my devices and disable bypass setting. Acctually I have tired this on several of my devices and it dosnt appear to work anyway.
Are LPC filter settings stored on router? Would a reset to factory reset filter settings?
Apparently I have the same problem started around 2 days ago... I was trying to modify individual device access setting via the network map. and discovered there are some device "stuck" at "bypasslogin" and no matter what I do i.e. via web... going opendns... nothing can be modified and is still stuck at "by pass login" . I cannot changee to "minimal" or "low" etc...
Exactly same problem here. Both child phones are stuck on Bypass login and I dont have any Bypass login accounts. I can't find anyway to reset them so.
Kindly take a look at the DNS address on the router if it's the DNS address for the LPC.
The DNS address plays a big role for the LPC to take effect.
You can verify the DNS under Setup > Internet Setup on the admin page of the router.
The DNS addresses should be 208.67.222.222 and 208.67.220.220.
Those are the right DNS settings on my router
The steps that started my problem where.
Devices Parental Control Settings set to Default Level on router.
I changed them to be None - so they had access to everything.
Then a day or two later I went back to change them back to 'Default Level on router', but instead of being on None they were on Bypass Login.
Now everytime I try to change it it saysd I have to login to genie on the device and remove Bypass login, but they neither have Genie installed and I do not have any bypass accounts set.
I have tried creating some and then removing them but stil he same.
I'd really like some help as currently the Parental Control Settings cannot be changed. I can see now way of reseting the devices either.
Cheers,
Trev.
Can you guys provide me screenshots of your LPC settings and other details where it shows that bypass login accounts?
I have exactly the same problem and very keen for a solution
