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parental
3 TopicsParental controls for individual devices
I can't get parental controls to work on individual devices using the map. If I use the Netgear genie on my PC to change the system-wide filtering to high, blocking works. But if I set it system-wide to minimal, and then select just the kids' devices (ipads) and switch them to high no blocking is taking place. The router is set to 208.67.222.222 and 208.67.220.220.5.1KViews0likes9CommentsDevices on my network stuck in Bypass login but I have no bypass login account
Hi all, Thanks for reading. I had Parental controls working fine for a year. Now disaster. The router has changed the access level of a number of devices on my network. It has set a number of them to Bypass Login, although I have no Bypass Login acount. This includes devices like my TV, printer and Chromecast. I have looked through the community issues and a couple have similar problems but the thread stops with a rep giving a boilerplate answer about logging on to your Bypass account thru Genie. Obviously I can't do this from my TV, printer, Chromecast or Linux virtual machine etc. I have disabled and re-enabled Parental Controls. I have created a Bypass login account and deleted it. At the moment I've had to turn off all Parental Controls to even use my devices. Not ideal with young kids, and (as with many) was one of the selling points of buying the router. The problem was triggered when I temporarily disabled access (access control on genie network map) to my linux VM, and it would not boot without the network. As I disabled this on the network map I could not re-enable network access for the device because it was not on the network map any more because it would not boot without the network! So I went into the access control through the router web interface, and turned access control for that MAC address back on. That seems to have triggered the Parental Controls to get messed up for everything. It's a pain that you have to do some things through Genie and others thru the web interface (and yet others thru OpenDNS). Any ideas? Dave10KViews1like78CommentsCant login to openDNS from genie
My router is a DGN2200 A few problems - how do I know what version I have as it does not seem to say anywhere - does that mean that this version will not work with Genie? I managed to use the Genie App the first time I login in and changed the parental controls itbut now it comes back with the message "Netgear router not found or is not supported. Make sure that your mobile device is not connected to the router's guest network and the the iPv6 is not enabled" Okay so how do I know if I am connected to the "guest network"?? What is iPv6? Is my login what is written on my router? I am finding this really hard to navigate through please help4.5KViews0likes7Comments