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Forum Discussion

ZeroOne's avatar
ZeroOne
Guide
Oct 03, 2016

Devices on my network stuck in Bypass login but I have no bypass login account

Hi all, Thanks for reading.   I had Parental controls working fine for a year. Now disaster. The router has changed the access level of a number of devices on my network. It has set a number of the...
bypass
Genie
parental
stuck
JPCubish's avatar
JPCubish
Aspirant
Oct 11, 2016

This is happening to me too. My son has a wide open filter. NOT GOOD. Please fix ASAP.  I have NO bypass account setup. The whole point of a parental filter is to have it work.  He went from high filter to ZERO and I had no notice of the change.

  • Blkjak's avatar
    Blkjak
    Tutor
    Oct 12, 2016

    Same issues here. Noticed it changed after updating the Genie App on IOS10 iPad and iPhone. Hopefully a new revision to the Genie App will resolve the issue.