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Forum Discussion
Devices on my network stuck in Bypass login but I have no bypass login account
Hi all, Thanks for reading. I had Parental controls working fine for a year. Now disaster. The router has changed the access level of a number of devices on my network. It has set a number of the...
Can u copy the link u found to download the old app version?
How about if you try to do the following?
Temporarily disable the Wi-Fi on the router
Connect directly to the router through the Ethernet port
Launch the LPC User Bypass Utility on all machines and sign-out of any bypass accounts.
Uninstall LPC User Bypass Utility
Uninstall the LPC Management Utility
Launch NETGEAR genie app and click on Parental Controls section and follow the instructions on the screen.
Take note as well that you should be using the right management interface which is http://netgear.opendns.com.
ElaineM Hi Elaine,
By disconnecting wireless, I will be left with a desktop PC and a printer connected to the router via direct wired ethernet.
Before commencing, can I confirm that at step 3 you would like me to *download* and *install* the LPC User Bypass Utility on the desktop PC, then use it to check if any spurious bypass accounts are visable, then try to delete them? Then at step 4, uninstall the tool again?
Can you please give me a link to download the correct utility so that I ensure I have exactly the right tool?
Thanks.
So rather than contaminate my current desktop PC, I dragged an old PC out of the garage and managed to get it working. If I ever had any non-Genie Netgear programs installed, it would have been on this PC (retired now for serveral years & before I had this issue). Neither the Managment Utility or User Utility were installed on this PC.
I hunted around the Netgear website for quite some time, and eventually found the Management Utility. I installed this (which took quite some time on the old Pentium D), only to find no mention of Bypass anywhere.
So further hunting around, I eventually found the User Utility. I installed this and ran it, simply to get the "Error: no user accounts configured for this device". Surprise surprise. Annoyment level rather high now...
"It's a bypass. You've got to build bypasses." Prosser, H2G2 (Well someone had to say it)
