Devices on my network stuck in Bypass login but I have no bypass login account

I have the same issue too .. A little different so I'll explain! My entire family runs on Android devices and I just purchased a new phone yesterday. I gave my son my old phone and did a factory reset & then set up my new phone with Netgear Genie and the DNS Bypass account like we previously had before making the switch. Last night I noticed I was being restricted from sites but shouldn't be because of the bypass account! Long story short, after hours of serious frustration and my son being WIDE open online, I'm stuck with no options and the parental controls are a hot mess! I logged onto my computer to try a different route and saw my old phone (now my son's) is still stuck on "bypass" and keeps telling me he needs to log out of the DNS bypass account first before moving to default. He's not linked to one but possibly the phone/IP is!? Then I found there's two of him on the network ... How? Only one phone! So there's an extra IP address in there that's unaccounted for! Then I also found my other children and devices such as smart tv, printer, etc were all on different settings/filters rather than on default like they're suppose to be! So I switched those around but my son's account remains wide open on bypass! Highly irritating! I'm going to try deleting all information and genie then jump on computer to see what I can do as mentioned above. I'm assuming this still hasn't been resolved so if I find a way, I will gladly share .. Please do the same :)