NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JC21's avatar
JC21
Aspirant
Apr 05, 2018

Disney Circle stops working frequently on R7000

Disney Circle Premium stops working frequently on R7000. The only way to fix it, that I've found, is to restart the router. My family is not happy, as they are often blocked from the internet.     ...
Features
JC21's avatar
JC21
Aspirant
Apr 05, 2018

I should have pointed out that I'm on the latest Netgear firmware, and that when Circle stops working, the profiles with a bed time set are not able to access the internet/network during normal hours where they normally would be able to do so (just in case there was any confusion : )

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 10, 2018

    Hi JC21,

     

    I have sent you a message. Please check your inbox.

     

    Regards,

     

    Dexter

    Community Team

    • Pmaher's avatar
      Pmaher
      Aspirant
      Aug 28, 2018
      I cannot reconnect, but it was working fine the other day.
      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        Aug 29, 2018

        Hi Pmaher,

         

        Welcome to the community!

         

        We recommend starting a new thread with a more detailed description of your concern and the steps that you have taken along with the results. OP confirmed that latest firmware version was able to resolve the issue.

         

        Regards,

         

        Dexter

        Community Team