NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jerrycooney
Mar 30, 2016Follower
Do _all_ routers with Genie support live parental controls?
Hi
Trying to use Netgear Genie Parental Controls function to my home network - We have a Netgear cable modem Model CG3100D - is this model compatible with Genie? Error message says "looks like you might not be connecting to the network through a supported NETGEAR router......."
If not supported (and it seems it isn't) what options do I have?
Note: all I want to do is restrict the times that my kids have access to the internet. (total hours per day and set times during the each day (e.g. restrict access duringf homework time 4:00 pm to 7:00 pm)).
Steve
1 Reply
- DexterJBNETGEAR Moderator
Hi @Jerrycooney,
The device is not on the supported list of the NETGEAR Genie program/app. You may refer to the link below.
http://kb.netgear.com/app/answers/detail/a_id/24686/~/netgear-genie-supported-routers
Alternatively, you can try using the MAC filtering option of the device on a schedule. You can check page 33 of the device user manual using the link below.
Regards,
Dexter
Community Team