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Forum Discussion

krisdude007's avatar
krisdude007
Aspirant
Jun 16, 2017

Either u fix the iPhone iOS App or make a mobile version of the website

I have R8000 nighthawk router. I have an iOS 10.3.2 iPhone 6s Plus. For a while now, the app hasn't been working. Can't even login and it keeps throwing the error "router not supported or not found. M...
Genie
iOS App
Netgear Genie
R8000
krisdude007's avatar
krisdude007
Aspirant
Jun 16, 2017
@michealkenward - Netgear genie iOS app. That's the native app I was talking about. Can't even use that. Can't login. What is it u mean when you mentioned that network has given the gateway a diff address. If we enter the router IP address manually shouldn't that work? Please advise
William10a's avatar
William10a
Master
Jun 16, 2017

The normally used ip address of the router is 192.168.1.1 and a web browser if the router never set up before usersname is admin and the password will be password via a wired lan cable from the  computer to a lan port of the router.