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Forum Discussion
Face login does not work anymore
Hey guys Im not longer able to login via faceid in the APP and it returns all the time with login error. I cant remember my admin password and these control questions they ask dont work either. ...
What mobile device platform are you using?
What model router do you have?
Try this and see if you can get the app working again:
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
https://community.netgear.com/t5/Nighthawk-App/Nighthawk-app-not-connecting-but-Wi-Fi-works-gt-Try-This/m-p/2216645/highlight/true#M14022