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Tucker70's avatar
Tucker70
Aspirant
Apr 04, 2019
Solved

Firmware update

I downloaded the new Nighthawk app for my R8500 router onto my iphone but not able to do the update it just keeps the symbol as if updating and never does.  Not able to sign in, do I need to pay for the update or service? 

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 04, 2019

    It keeps updating on your phone?

    Know this sounds stupid but have you tried either restarting the phone or uninstalling and then reinstalling the app?

    • Tucker70's avatar
      Tucker70
      Aspirant
      Apr 04, 2019

      no it tries the update and then comes up with the message to TRY AGAIN but never does the update

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 04, 2019

        Did you try the restart or uninstall-reinstall?