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Forum Discussion

abuehrlen's avatar
abuehrlen
Tutor
Aug 03, 2014

Genie Apps not accepting router password

I get " Login Failed. Please re-enter the correct admin password for your NETGEAR router." I get that on both mobile and desktop versions of genie. Any help anyone can give would be greatly appreciated.

Genie

5 Replies

  • gartaud's avatar
    gartaud
    Aspirant
    Aug 03, 2014
    The Genie app does not work for me if IPv6 is enabled on the router. Did you enable IPv6 on the router by any chance? If so try disabling it.
  • abuehrlen's avatar
    abuehrlen
    Tutor
    Aug 03, 2014
    [QUOTE=gartaud;479838]The Genie app does not work for me if IPv6 is enabled on the router. Did you enable IPv6 on the router by any chance? If so try disabling it.[/QUO

    I didnt enable it. I checked to be sure and its disabled.