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SteveL2013's avatar
SteveL2013
Follower
Nov 20, 2013

Genie for Mac OS Not Supported on 32bit CPUs?

I recently bought a used 3800 router and trying to get it set up. I downloaded the Genie for Mac OS application from the dpwnloads website, installed it but when trying to run the application, I get the error message "NetgearGenie is not support on this type Mac".

I have a 2GHz Intel Core Duo iMac (32 bit) running OS 10.6.8. The Genie downloads page says "Genie for Mac OS 10.6 and higher" so maybe the problem is due to the 32bit processor.

I read through the Genie manual and no where does it list minimum hardware requirements.

Any recommendations, hints, or suggestions would be welcome.
Genie

6 Replies

  • jmizoguchi's avatar
    jmizoguchi
    Virtuoso
    Nov 20, 2013
    No issues..

    I use Mavericks sand works fine...64bit... should support 32/64.
  • netgear_user_'s avatar
    netgear_user_
    Aspirant
    Jan 04, 2014
    Same problem here:
    Although it is possible to install Genie on Macbook 1,1 Intel Core Duo (32bit) with Mac OSX 10.6.8 [installation successful notification], when opening the application an error is shown:
    "You can't open the application NETGEARGenie.app because it is not supported on this type of Mac."
  • justrluk's avatar
    justrluk
    Novice
    Jan 10, 2014
    netgear_user_ wrote:
    Same problem here:
    Although it is possible to install Genie on Macbook 1,1 Intel Core Duo (32bit) with Mac OSX 10.6.8 [installation successful notification], when opening the application an error is shown:
    "You can't open the application NETGEARGenie.app because it is not supported on this type of Mac."


    I keep getting the same error. A fix for this would be welcome.