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Forum Discussion

Birdie2971's avatar
Birdie2971
Follower
Oct 26, 2016

Genie Login

So I'm not getting money extorted from me, I'm trying to rename my 5g feed via network Genie. I can login to genie when I'm connected via 2g and have renamed this network. I use my iPad and when I tr...
5G
failed
Genie
Router
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 27, 2016

Hi Birdie2971,

 

1. You can also change the WiFi name and password of the 5GHz band while connected to the 2.4GHz band.

2. You can also do the same by accessing the router's UI via a browser. You may find the link below helpful.

 

http://kb.netgear.com/app/answers/detail/a_id/24095

 

3. Have you tried using another device (Android app, another iOS device, Windows/MAC computer)?

4. Have you tried uninstalling and reinstalling the app?

 

Regards,

 

Dexter

Community Team