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Velcnet's avatar
Velcnet
Aspirant
Apr 13, 2022

How to bring device back remotely

Hi. I am using Nighthawk app to manage devices remotely and deleted one of the device mistakenly.

Is it possible somehow bring device back to Nighthawk iOS app if I am not able to go to this apartment to connect device's wifi?

 

5 Replies

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Apr 21, 2022
    Velcnet wrote:

    I am using Nighthawk app to manage devices remotely and deleted one of the device mistakenly.

     

    Which app? Android? iPhone?

     

    How did you do that?

     

    If you hit "Pause" can't you just "Resume"?

     

     

    • Velcnet's avatar
      Velcnet
      Aspirant
      Apr 21, 2022

      I am asking about iOS Netgear Nighthawk application. Here we have 'cloud' button on top left to choose device that can be managed locally or remotely. And here under every device we have ... menu and delete option. So I mistakenly delete remote device from my cloud account. And now I need to bring it back somehow remotely.

      • michaelkenward's avatar
        michaelkenward
        Guru
        Apr 21, 2022
        Velcnet wrote:

        So I mistakenly delete remote device from my cloud account. And now I need to bring it back somehow remotely.

        Ah. So you did not disable a device on the router.

         

        You deleted the device that you manage. Or was the action "Remove Device"? (I couldn't see any "delete" in there. ) That's what I see in Android.

         

        I suspect that you have disabled Remote Management on the router itself.

         

        If so, the only way back in is probably to set it again on the router.