When I try to log into the Nighthawk app there is a message "no internet connection" while I do have it

Hi Thignlansbergen, May you reinstall the Nighthawk app and ensure that you're connected to your network. Christian

Hi Christian,I have tried with my work and home wifi and 4g. i also reinstalled the app but it doesn't work. When I tried tot login om de website I worksThijn

May you provide a screenshot of the error on the Nighthawk app for me to check further. Thanks, Christian

Thijnlansbergen, Thanks for the screenshot. May you send me a private message with the info below for me to check further. Email: Serial Number: Router Model: Router Firmware Version: Thanks, Christian

login not working | NETGEAR Communities

13 Replies

Christian_R
NETGEAR Employee Retired
Oct 01, 2020
Hi Thignlansbergen,

May you reinstall the Nighthawk app and ensure that you're connected to your network.

Christian
- Thijnlansbergen
  Aspirant
  Oct 05, 2020
  Hi Christian,
  
  I have tried with my work and home wifi and 4g. i also reinstalled the app but it doesn't work. When I tried tot login om de website I works
  
  Thijn
  - Christian_R
    NETGEAR Employee Retired
    Oct 09, 2020
    May you provide a screenshot of the error on the Nighthawk app for me to check further.
    
    Thanks,
    
    Christian

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login not working