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Forum Discussion
BizzyM
Mar 07, 2022Aspirant
"Logon Timed out" after restarting R6700v3 via app
Model: R6700v3
FW: V1.0.4.122_10.0.95
App ver: 2.14.0.1930 (1/16/22)
Using app on OnePlus 8 and LG V30+
Logged into app and reset router, not a firmware update. After rebooting, app presents Login screen and doesn't work with phone biometrics suddenly. password not working. App keeps showing a "Logon timed out" message every time. Can log in via web interface using same password.
Rebooted phone: same problems.
Manually restarted router: same problems.
Reset password via Router's web interface: same problems
Searched topics and saw the Time Zone suggestion. Time Zone is set correctly and time/date matches both phones that the app is being run on.
What's the trick?
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So only the app isn't working?
If you're on android, go into it and clear cache/data.
If you're on iOS, uninstall the app, reboot your phone, and reinstall it.
- BizzyMAspirant
Tried clearing cache, data, uninstalled, reinstalled. Updated firmware to V1.0.4.126_10.0.102 and still giving me issues with the login. I'm still able to log into the router from a browser with the same password.
I've seen quite a few posts with the app not working properly. I'd wait on app updates to see if that fixes it.
BizzyM wrote:
Logged into app and reset router, not a firmware update.
That says you "reset router". Your subject says "after restarting R6700v3 via app". Which was it?
They do different things. I'm guessing restart, but you never know.
- BizzyMAspirant
Sorry, I did mean restart, not reset.