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BizzyM's avatar
BizzyM
Aspirant
Mar 07, 2022

"Logon Timed out" after restarting R6700v3 via app

Model: R6700v3

FW: V1.0.4.122_10.0.95

 

App ver: 2.14.0.1930 (1/16/22)

Using app on OnePlus 8 and LG V30+

 

Logged into app and reset router, not a firmware update.  After rebooting, app presents Login screen and doesn't work with phone biometrics suddenly.  password not working.  App keeps showing a "Logon timed out" message every time.  Can log in via web interface using same password.

 

Rebooted phone: same problems. 

Manually restarted router: same problems. 

Reset password via Router's web interface: same problems

 

Searched topics and saw the Time Zone suggestion.  Time Zone is set correctly and time/date matches both phones that the app is being run on.

 

What's the trick?

8 Replies

  • So only the app isn't working? 

    If you're on android, go into it and clear cache/data. 

    If you're on iOS, uninstall the app, reboot your phone, and reinstall it. 

    • BizzyM's avatar
      BizzyM
      Aspirant

      Tried clearing cache, data, uninstalled, reinstalled.  Updated firmware to V1.0.4.126_10.0.102 and still giving me issues with the login.  I'm still able to log into the router from a browser with the same password.

      • plemans's avatar
        plemans
        Guru

        I've seen quite a few posts with the app not working properly. I'd wait on app updates to see if that fixes it. 


  • BizzyM wrote:

     

    Logged into app and reset router, not a firmware update. 

     

    That says you "reset router". Your subject says "after restarting R6700v3 via app". Which was it?

     

    They do different things. I'm guessing restart, but you never know.

     

    • BizzyM's avatar
      BizzyM
      Aspirant

      Sorry, I did mean restart, not reset.