NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kokoman
Aug 12, 2022Aspirant
My Netgear Nighthawk C7800 if not up to date on firmware
My Nighthawk App Won't Work Because It Says My Firmware Is Out Of Date And To Log Onto The Netgear Link To Update It.... when I Do That I Don't See Where To Update It...how Do I Update The Firmware O...
michaelkenward
Aug 13, 2022Guru - Experienced User
Kokoman wrote:
My Nighthawk App Won't Work Because It Says My Firmware Is Out Of Date
That message probably has nothing to do with the modem/router not working.
Kitsap is right in saying that you can't update the firmware. The trouble is that last year Netgear released a broken iOS app that threw up that meaningless message.
Nighthawk app same "firmware not updated" when it ... - NETGEAR Communities
Note the Netgear response:
Re: Nighthawk app same "firmware not updated" when... - NETGEAR Communities
You just have to ignore it.
I'd look for other ways of fixing your "won't work" issue. What problem do you have beyond that message?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
- KokomanAug 13, 2022AspirantI don't have ios.. and I'm not able to use the app to control my router/modem... It says cannot use app, firmware is out of date click on link to update
- michaelkenwardAug 13, 2022Guru - Experienced User
Which version of the Android app is this?
A new one went out the other day.